Welcome to Terapeak!
This quick reference is designed to help you to quickly understand the Terapeak experience and to provide a resource to help you rapidly find the Terapeak tools and features that you are looking for at any time.
The top part of every page inside Terapeak looks the same. Across the top of your browser window is a gray bar showing navigation options. Use these to access any part of the Terapeak application at any time.
Use the left side of your navigation bar to access the tools available to you inside Terapeak.
Research — Research supply, demand, and sales activity on eBay marketplaces.
SEO — Find high-value keywords for eBay and Google search.
Use the right side of your navigation bar to access help and settings related to your Terapeak account.
How To — Access Terapeak's library of in-app training modules.
Help — Visit Terapeak's Help Center for assistance or to contact support.
Me@MyEmail.com ( Email Address) Menu — Change your Terapeak account settings.
Use the Research menu to access eBay marketplace research data and see what products are selling, in what quantities, at what prices, in what categories, on eBay sites around the globe.
Saved Searches — Access and monitor saved Product Research products.
|*||Tools marked with an asterisk (*) are legacy tools and are provided in order to continue to support existing seller workflows. No further development or updates are planned for these tools.|
Use the settings (email address) menu to change preferences related to your Terapeak account.
Settings — Change settings related to your Terapeak experience.
Logout — Log out of your Terapeak account.
Click "Research" > "Product Research " in the navbar to access Product Research .
Product Research is the core of the Terapeak application for sellers. It provides a complete, searchable record of up to three years of transactions on 22 global eBay marketplaces, as well as tools to analyze these transactions. Using Product Research , you can:
Chart and analyze up to three years of transactions on 22 marketplaces.
See average prices, volume, trends, competition, top sellers, top related products, and individual sales for any product.
Narrow or broaden your data to exclude or include particular products.
Filter your data by price range, category, listing format, item condition, and other key metrics.
Save your favorite products for later monitoring and email updates.
To search for a product using Product Research , follow these steps:
Enter the make, model, and/or other keywords you'd like to research.
Optionally select a time period to study.
(See: Selecting a Date Range for Your Product Research Results)
Optionally choose filters to apply to your search results.
(See: Filtering Your Product Research Results)
Click the search button to display your results.*
A summary of your results appears near the top of the page. The summary includes:
The category in which you conducted your search.
Number of Sellers — The number of distinct sellers represented in your results.
Items Sold — The number of sold eBay items represented in your results.
Average Price — The average sale price of the items represented in your results.
Shipping Average — The average shipping cost and percentage of free shipping items represented in your results.
Total Sales — Total sales revenue (or merchandise volume) represented by the items in your results.
Below your summary search results, Product Research displays additional, detailed results whose contents vary with the research tab that you have selected. (See: Using the Transactions Tab, Using the Reports Tab, Using the Sellers Tab, and Using the Inventory Ideas Tab.)
|*||If you receive a message stating that "partial data" is being shown, your search was too broad and returned too many results for Terapeak to efficiently analyze. When this occurs, either narrow or filter your search to be more specific. (See Filtering Your Product Research Results and Narrowing or Broadening Your Product Research Results )|
To select a date range for your Product Research results, click on the dates spelled out at the upper-right of the Product Research page.
Selecting the most recent N days — To select a particular number of days leading up to today as your date range, click on the buttons across the top of the date range selector. You'll find options for 7 days, 30 days, 90 days and 1 year period.
Selecting a particular date range — To see data from a particular time period in the past, follow these steps:
Scroll backward through the calendar by clicking on the left arrow button near the top of the selector.
Click on the first day in your desired range.
Scroll forward through the calendar by clicking on the right arrow button near the top of the selector.
Click on the final day in your desired range.
When you see your desired date range highlighted in blue, click the Apply button to apply the date range that you have selected.
Because billions of transactions are completed on eBay each year, it can be helpful to narrow your search using common properties such as price, product identifier, product condition, listing format, location, and/or eBay category.
For this reason, Product Research includes powerful filtering tools to help you to refine your search—so that the data returned by your search is as accurate as possible.
The search filters shown below can be used together with any combination of Terapeak search operators. (See: Narrowing or Broadening Your Product Research Results )
To filter your Product Research results by price, product identifier, product condition, listing format, or location, use the Filters menu at the upper-left of the Product Research page.
After clicking on Filters the filters menu is displayed. Enter values, check a box, or select from a drop-down list to narrow your search by:
Price — Enter a minimum price to include in results in the From box and/or a maximum price to include in results in the To box.
Product Identifier — Check Search product identifiers only if the keyword you're searching for is an MPN, UPC, EPID, EAN, or ISBN number. Check Search titles and product identifiers to also include transactions where your keyword appears in the listing's title, in addition to appearing in eBay item specifics.
Product Condition — Check boxes in the Product Condition list to include only items sold in New, Used, Refurbished, and/or Unknown condition.
Listing Format — Check boxes in the Listing Format list to include only items sold using Fixed Price, Store Fixed Price, Best Offer, Auction, and/or Unknown listing formats.
Location — Select locations and/or eBay marketplaces from the Location drop-down lists to include items by Buyer Country, Seller Country, or Transaction Site.
Filter choices can be combined at will; any search can be filtered by any combination of items in the Filters menu.
To filter your Product Research results by eBay category, use the category breadcrumb.
Select the category to use by following these steps:*
First, run your search without a particular category selected. (The category breadcrumb appears only once a search has been run and initial results are displayed.)
Once results are displayed, locate the category breadcrumb and click on the drop-down (indicated by a down arrow) to select a category. Your search results will be updated to reflect your category selection. Your category breadcrumb will also be updated to reflect your category selection.
Optionally continue to select more and more specific eBay categories for your search in the same way.
|*||If you know the eBay category you'd like to use by its numeric category ID, enter the ID in the Category ID box on the far-right of the breadcrumb area, then click Apply to instantly filter your results by that category.|
In some cases it is difficult to identify a product "cleanly" using search keywords, as is the case in these examples:
Barbecue and BBQ — You may wish to find data for a product listed using "barbecue" in some transactions and "BBQ" in other transactions. In this case, you need results for one keyword or another keyword.
Samsung Galaxy Phones — You may wish to find sales data for Samsung Galaxy phones, but not Samsung Galaxy Note phones, which share the keywords "Samsung" and "Galaxy." In this case, you need to exclude results that contain an additional, unrelated word.
Solar Charger — You may wish to find sales data for solar-powered phone chargers, but not for Dodge Charger automobile accessories in solar yellow. In this case, you need results for an exact phrase (those words, in that order).
Seiko SRP613 Watches — You may wish to find sales data for all Seiko model SRP613 watches, even though they may be listed as Seiko SRP613 (general model), Seiko SRP613K1 (Malaysia model), or Seiko SRP613J1 (Japan model). In this case, you need results containing any single keyword that starts with the phrase "SRP613" no matter the keyword's ending.
For cases like these, Terapeak provides special operators (terms or symbols with special meanings that can be entered into the search box along with your keywords) to help you to overcome such ambiguities.
The special operators shown below can be used together with any combination of Terapeak search filters. (See: Filtering Your Results Using the Filters Menu )
To search for one keyword or another keyword, use the "OR" operator:
Enter all of the keywords that may match the products you'd like to include in your search.
Insert the word "OR" in between each of them (in all capital letters).
Transactions that include any one of the keywords you've separated with "OR" will be returned in your search.
To exclude transactions containing one or more keywords from your search, follow these steps:
Enter each keyword that is to be excluded.
Place a minus sign (-) in front of each keyword that is to be excluded.
Only transactions that do not include the keywords preceded by a minus sign (-) will be included in your search.
To include only transactions containing an exact phrase (those words, in that order), follow these steps:
Enter the keywords to be matched, in the order in which they are to be matched.
Place double-quotes around the entire phrase.
Only transactions containing the exact phrase that you have quoted (those words, in that order) will be included in your search.
To include transactions containing multiple variations of a keyword, use a "wildcard" keyword:
Enter the part of the keyword that remains the same from item to item.
Add an asterisk (*) either to the beginning or end of the keyword, which will match any number or combination of characters in that position.
Transactions containing any variation at the beginning (asterisk at beginning) or end (asterisk at end) of the wildcard keyword will match your search.
The Transactions tab in Product Research shows listings with sales that match your search, providing a record of every eBay sale that occurred under your search criteria, in the date range you selected, on the eBay marketplace you searched.
Once results are displayed, in this tab you can:
View individual listings — For recent listings, click on the listing title to view the actual eBay listing in question.
See details about each sale — Note that each row in the list shows the eBay item ID, listing format, number of bids (if the sale was of an auction format listing), the final item price, the number of items sold under the listing, the total sales volume for the listing, the shipping cost, and the date of the most recent sale.
Sort the list of sales — Click on the column headers in the list to sort by title (alphabetical), listing format, number of bids, price, total sales volume, shipping cost, or transaction date. Click on a column header again to reverse the sort order.
Page through transactions — Underneath the list of sales are controls that enable you to see more listings per page, or to page through the listings that matched your search, one page at a time.
The Reports tab in Product Research plots trend charts for the item(s) that matched your search, providing a visual representation over time of total revenue, items sold, or average item price.
There are two charts in the tab. The upper chart always shows total revenue (the dollar value of the items sold). The lower chart can show either the number of items sold or the average price of the items sold over time.
Once results are displayed, in this tab you can:
Select a different lower chart — Click on the chart header (which is followed by a down arrow) to select the metric to be shown in the lower chart.
See values for individual days — Hover your mouse over a chart's trendline to see the figures for individual days.
Zoom in on interesting periods — Click and drag on a chart to select an area, then enlarge it, in order to inspect particular time periods of interest in greater detail.
The Sellers tab in Product Research shows the top eBay sellers that sold item(s) that matched your search over the time period you selected, as well as key metrics associated with each seller.
Once results are displayed, you'll figure showing how much of the market for this item is controlled by its top ten sellers and a table of top sellers that offer it. For each seller in the table, you'll see:
Partial seller ID — Sellers' full eBay IDs are obscured for privacy and security reasons, but you can see the first and last letter of a seller's eBay ID to keep tabs on your closest competitors—the ones whose identities you already know.
Items Sold — The number of matching items the seller in question sold over the time period you selected.
Average Shipping — The average cost of shipping charged by the seller in question across matching transactions.
Average Item Price — The average sale price for items sold by the seller across matching transactions.
Total Sales — The total value of the sales made by the seller across matching transactions.
Above the table of sellers, you'll also see a figure showing how much of the market for your product is controlled by its top ten sellers.
Click on a header in the table to sort the seller list by that metric. Click a second time to reverse the sort order.
The Inventory Ideas tab in Product Research shows other popular items sold by the top eBay sellers of item(s) that matched your search.
Use the Inventory Ideas tab to find additional ideas for products to sell, or to see what your top competitors are also selling on eBay. Once results are displayed, for each product shown in the tab you'll see:
Listing title — The title of the listing for the competitor's popular product. For recent listings, click on the listing title to view the actual eBay listing in question.
eBay ID and (partially obscured) seller ID — The eBay ID of the listing and the (partially obscured) eBay ID of the seller in question.
Format — The format of the listing for the competitor's popular product.
Bids — The number of bids this listing has received if it is an auction format listing.
Average Item Price — The average sale price of the item(s) sold via this listing.
Total Sales — The total value of the sales made from this listing.
Average Shipping — The average cost of shipping for items sold via the listing in question.
Date — The date of the most recent sale that occurred via this listing.
Click on a header in the table to sort the inventory ideas list by that metric. Click a second time to reverse the sort order.
By using Saved Searches , you can:
Save your favorite Product Research searches, including filters and periods, to easily run them again.
See an ongoing summary of your favorite searches and their results.
Have the a summary of the results of your favorite searches regularly emailed to you.
Data for your saved searches is automatically updated once every week. If you opt to receive Saved Searches email, summaries of your saved search results are emailed to you once every week.
To save a search so that it appears in your Saved Searches list, follow these steps:
Run a search using Product Research , filtering it using any filters that you'd like to apply.
Click the save search button (floppy disc icon) just to the right of the search box.
After clicking the save search button, a notice will be displayed that confirms that your search has been saved.
Click "Research" > "Saved Searches " in the navbar to access Saved Searches .
To see the most recent summary of saved search results, select "Saved Searches " from the Research menu in your navbar. A summary of your saved searches and their most recent results is displayed.
The date and time of the last update to your saved search results is shown in green near the top of saved searches table.
Each row in the table shows:
Keywords and Filters — The keywords you entered to run and save a search are shown by default. To reveal the filters that you saved for a search, click the triangle just to the left of the keywords.
Created on — The date on which you saved the search.
Site — The eBay site(s) that you selected when saving this search, and to which the shown results apply.
Items Sold — The number of items sold for this search over the most recent time period matching the length of your original search.
Average Item Price — The average price of items sold for this search over the most recent time period matching the length of your original search.
Total Sales — The total merchandise volume sold for this search over the most recent time period matching the length of your original search.
Select (checkbox) — A checkbox that can be used to delete search(es).
The Items Sold, Average Item Price, and Total Sales figures shown in the Saved Searches table are summary data calculated for each search the last time your search results were updated.
If a figure increased during the most recent calculation, an upward-pointing green arrow is shown.
If the figure decreased during the most recent calculation, a downward-pointing red arrow is shown.
|*||If the summary data for a saved search has not yet been updated, the Items Sold, Average Item Price, and Total Sales figures will not appear. Figures for new saved searches will appear the next time your saved search data is updated. This occurs within one week from the date on which you saved the search.|
To get complete, up-to-date results for any of your saved searches, click on the keywords for the search you'd like to re-run (the left-most column).
After clicking on the keywords for a search, you'll be redirected to Product Research and your search will be re-run for you, with all filters applied, and the date range selector set to the most recent time period matching the length of your original search.
To receive weekly e-mail notices summarizing the data from the most recent update of your results, click on the switch labeled "Opt-in to weekly email" near the top right of the table.
The switch will turn green to indicate that email notices are now enabled.
To delete a saved search from your Saved Searches list, follow these steps:
Check the "Select" box for a search you'd like to delete, located on the far right side of the Saved Searches table.
Perform the same step for any other searches you'd like to delete.
Click "Delete selected items" at the upper-right of your saved searches list.
Click "Help" in the navbar to access the Terapeak Help Center.
Use the Terapeak help center to answer questions that you have about Terapeak tools, workflows, policies, or other Terapeak-related issues. Most common questions are answered somewhere in the Help Center, meaning that you can get an answer more quickly via the Help Center than is typically possible via support channels.
To use the Help Center, follow these steps:
Enter basic keywords related to your question in the "Search" box or click on any of the common help topics on the left side of the Help Center page.
Browse through the help titles you're shown and locate the articles most likely to provide the answers you're looking for.
Read through the candidate articles to see if the answer your question(s).
If your questions still haven't been addressed, click the "Submit a ticket" button at the bottom of any Help Center article to send your question or issue to our Customer Success team.
The Account Settings menu enables you:
Change your Terapeak application preferences, including default language, currency, and time zone.
Click on your email address, then on "Settings" in the upper-right of any Terapeak application page to access your Terapeak settings.
Use the settings area to change one of a number of settings related to your Terapeak account and the ways in which the Terapeak application behaves as you use it.
To change a setting, follow these steps:
Click the blue "Edit" button in the settings area containing the setting you'd like to change.
Change the setting in question.
Click the green "Save" button to save your new settings.
The following settings can be changed in your Settings area:
Name — The full name associated with your account
Country — The country in which you reside
Language — The language in which the Terapeak application will be shown to you
Home Timezone — The time zone in which you reside
Marketplace Currency — The currency to use when showing prices and sales volumes as you conduct eBay marketplace research (currency conversion at current rates will automatically be used if your marketplace currency does not match native listing currencies)
Click on your email address, then on "Logout" in the upper-right of any Terapeak application page to log out of the Terapeak application.
To return directly to the Terapeak application after logging out, perform the following steps:
Visit the correct Terapeak application for your country or region:
Log in using your eBay ID and Password